{"id":616,"date":"2018-01-31T11:57:45","date_gmt":"2018-01-31T11:57:45","guid":{"rendered":"https:\/\/www.nocrm.io\/blog\/?p=616"},"modified":"2024-06-25T13:07:18","modified_gmt":"2024-06-25T12:07:18","slug":"nocrm-ios-activities-feature","status":"publish","type":"post","link":"https:\/\/www.nocrm.io\/blog\/nocrm-ios-activities-feature\/","title":{"rendered":"Get Active with the noCRM.io Activities Feature"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">We are passionate about the next action. We think it\u2019s what drives our lead management software and is the key component &#8211; as opposed to CRM &#8211; that puts salespeople on the front foot. That is why we have been hard at work creating the noCRM.io\u00a0<\/span><b><i>Activities<\/i><\/b><span style=\"font-weight: 400;\"> feature.<\/span><\/p>\n<h2><b>Who\u2019s Next?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If a rep is always clear as to what their next task is in the <a href=\"\/blog\/how-to-optimize-your-sales-process\/\" target=\"_blank\" rel=\"noopener\">sales process<\/a>, there is little reason for them not to act on it. Each lead entered into noCRM.io is automatically set to <\/span><b><i>To-Do<\/i><\/b><span style=\"font-weight: 400;\">. When reps or admin add leads into the system, there is an instant <\/span><i><span style=\"font-weight: 400;\">next step<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Initially, when creating a new lead, you had the choice of either responding instantly or setting a date for when the next action takes place. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The introduction of <\/span><b><i>Activities <\/i><\/b><span style=\"font-weight: 400;\">affords users more options when setting the next action. Not only can you set the date when a next step needs responding to; you can define the exact details of what needs doing by adding a specific activity that you have predefined in your account. <\/span><\/p>\n<h2><b>Let\u2019s Get the Party Started<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s easy to immerse yourself in the activities feature and customise it to your needs. Simply head to the <\/span><b><i>Admin Panel<\/i><\/b><span style=\"font-weight: 400;\"> and click on <\/span><b><i>Activities<\/i><\/b><span style=\"font-weight: 400;\">. From there you can set the activities you want to display when a lead is created in noCRM.io. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Create any activity for a lead &#8211; including call, e-mail, and meeting &#8211; and set a follow-up action. For example, perhaps you create a lead, and the first <\/span><b><i>To-Do<\/i><\/b><span style=\"font-weight: 400;\"> is to make a phone call to the lead.<\/span><\/p>\n<img loading=\"lazy\" class=\"alignnone wp-image-640 size-full\" src=\"\/blog\/wp-content\/uploads\/2018\/01\/Screen-Shot-2018-01-30-at-14.33.48.png\" alt=\"noCRM.io activities feature\" width=\"1341\" height=\"882\" srcset=\"https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/01\/Screen-Shot-2018-01-30-at-14.33.48.png 1341w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/01\/Screen-Shot-2018-01-30-at-14.33.48-300x197.png 300w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/01\/Screen-Shot-2018-01-30-at-14.33.48-768x505.png 768w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/01\/Screen-Shot-2018-01-30-at-14.33.48-1024x674.png 1024w\" sizes=\"(max-width: 1341px) 100vw, 1341px\" \/>\n<p><span style=\"font-weight: 400;\">You can then set the outcome of the call to <\/span><i><span style=\"font-weight: 400;\">answered<\/span><\/i><span style=\"font-weight: 400;\">, <\/span><i><span style=\"font-weight: 400;\">unanswered<\/span><\/i><span style=\"font-weight: 400;\">, or any outcome that is relevant to the lead. These options help to simplify the process, as reps and managers can easily view what has and hasn\u2019t been done in greater detail. <\/span><\/p>\n<h2><b>Activities for Actions<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">So, you\u2019ve set the activities for your <a href=\"\/academy\/how-to-set-up-a-consistent-sales-process\" target=\"_blank\" rel=\"noopener\">sales process<\/a> when you create a lead. All that is left to do is see it in action. Once a lead has been created and the <\/span><b><i>To-Do <\/i><\/b><span style=\"font-weight: 400;\">is set, there is a drop-down menu which lets users select specific activities assigned to the lead.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Then, once the lead has been actioned, set the outcome. Did you win the call? Is there another follow-up, or did the lead decide they aren\u2019t interested? Hopefully, it won\u2019t be the last one!<\/span><\/p>\n<h2><b>I Need Those Sweet, Sweet Numbers<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">While it\u2019s great to have more control over the detail of how you action leads, it would be even more helpful to have stats regarding the activities. The good news is: That\u2019s exactly what we have done. <\/span><b>It is now possible to view the statistics of all your activities in the noCRM.io Activities feature<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<img loading=\"lazy\" class=\"alignnone wp-image-622 size-full\" src=\"\/blog\/wp-content\/uploads\/2018\/01\/ActivitiesOutcomesStats.png\" alt=\"noCRM.io activities feature\" width=\"889\" height=\"306\" srcset=\"https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/01\/ActivitiesOutcomesStats.png 889w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/01\/ActivitiesOutcomesStats-300x103.png 300w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/01\/ActivitiesOutcomesStats-768x264.png 768w\" sizes=\"(max-width: 889px) 100vw, 889px\" \/>\n<p><span style=\"font-weight: 400;\">Go to the <\/span><i><span style=\"font-weight: 400;\">Activities <\/span><\/i><span style=\"font-weight: 400;\">page and click on the <\/span><i><span style=\"font-weight: 400;\">Statistics <\/span><\/i><span style=\"font-weight: 400;\">tab. Here you can see the amount of planned activities for the selected time frame. You are also able to group statistics by type and see a detailed outcome for each activity.<\/span><\/p>\n<h2><b>More Clarity for your Sales Process<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">So, there you have it. A host of new activities to get you even more active inside noCRM.io while bring more clarity to your pipeline.<\/span><\/p>\n<p>If you want to further improve your sales team performance, you can learn more in this article on: <a href=\"\/academy\/implement-activity-based-sales-strategy\" target=\"_blank\" rel=\"noopener\">how to implement an activity-based sales strategy<\/a>.<\/p>\n<p><span style=\"font-weight: 400;\">The full features of<\/span><b><i> Activities <\/i><\/b><span style=\"font-weight: 400;\">are available in <\/span><b><i>Expert Edition<\/i><\/b><span style=\"font-weight: 400;\">, although a streamlined comments box has been added to the standard version. <\/span><\/p>\n<img loading=\"lazy\" class=\"alignnone wp-image-630 size-full\" src=\"\/blog\/wp-content\/uploads\/2018\/01\/ActivitiesStarter.png\" alt=\"noCRM.io activities feature\" width=\"1501\" height=\"878\" srcset=\"https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/01\/ActivitiesStarter.png 1501w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/01\/ActivitiesStarter-300x175.png 300w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/01\/ActivitiesStarter-768x449.png 768w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/01\/ActivitiesStarter-1024x599.png 1024w\" sizes=\"(max-width: 1501px) 100vw, 1501px\" \/>\n<p><span style=\"font-weight: 400;\">Check out more info on how the new noCRm.io\u00a0<\/span><a href=\"\/en\/help\/activities-next-action\" target=\"_blank\" rel=\"noopener\"><b><i>Activities<\/i><\/b><\/a><span style=\"font-weight: 400;\"> feature works in our <a href=\"\/en\/help\/activities-next-action\">Help Center<\/a><\/span><span style=\"font-weight: 400;\">\u00a0and watch the <\/span><a href=\"https:\/\/www.youtube.com\/watch?v=YaWdQMqJgPU&amp;list=PLjVuPyvXu0TUL4hg8gRKCeny1iPDt69ur&amp;index=5\" target=\"_blank\" rel=\"noopener\"><b>video tutorial<\/b><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Happy activities!<\/span><\/p>\n<h3><em>Related Posts<\/em><\/h3>\n<p><a href=\"\/blog\/product-update-scale-communications-voip-integrations\/\" target=\"_blank\" rel=\"noopener\">Scale your Communications with VoIP Integrations<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are passionate about the next action. We think it\u2019s what drives our lead management software and is the key component &#8211; as opposed to CRM &#8211; that puts salespeople on the front foot. That is why we have been hard at work creating the noCRM.io\u00a0Activities feature. Who\u2019s Next? If a rep is always clear&#8230;<\/p>\n","protected":false},"author":6,"featured_media":624,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[813],"tags":[1241,24,1242],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.2 (Yoast SEO v19.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Get Active with the noCRM.io Activities Feature | nocrm.io<\/title>\n<meta name=\"description\" content=\"Find out more information about the noCRM.io activities feature and get more clarity on your sales process and better insight about your next action.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nocrm.io\/blog\/nocrm-ios-activities-feature\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta 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