{"id":758,"date":"2018-03-05T10:34:20","date_gmt":"2018-03-05T10:34:20","guid":{"rendered":"https:\/\/www.nocrm.io\/blog\/?p=758"},"modified":"2024-06-19T16:54:27","modified_gmt":"2024-06-19T15:54:27","slug":"heart-sales-methodologies","status":"publish","type":"post","link":"https:\/\/www.nocrm.io\/blog\/heart-sales-methodologies\/","title":{"rendered":"The Heart of Sales Methodologies"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The saying \u201c<strong>there\u2019s a method to the madness<\/strong>\u201d fits well with the sales industry. At times, it can lend itself to an element of chaos. But selling is an art, and all art forms have a method behind them. Enter sales methodologies.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Many <a href=\"\/blog\/6-super-sales-tactics\" target=\"_blank\" rel=\"noopener\">sales techniques<\/a> have skyrocketed in popularity over the years. From best-selling books to <\/span><a href=\"http:\/\/www.imdb.com\/title\/tt0993846\/]\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Hollywood movies<\/span><\/a><span style=\"font-weight: 400;\">, the creators of sales methodologies swear by their ability to bring success. And they are right to do so. Each one is an efficient way of selling a product or service. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But dig a little deeper, and it becomes clear that each practise has one common denominator: Customers. The buyer of a product or service is always the most crucial element.<\/span><\/p>\n<img loading=\"lazy\" class=\"alignnone wp-image-760\" src=\"\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-750700.jpeg\" alt=\"Sales methodologies\" width=\"500\" height=\"500\" srcset=\"https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-750700.jpeg 3904w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-750700-150x150.jpeg 150w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-750700-300x300.jpeg 300w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-750700-768x768.jpeg 768w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-750700-1024x1024.jpeg 1024w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-750700-125x125.jpeg 125w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\n<p><span style=\"font-weight: 400;\">These sales methodologies aren\u2019t necessarily the <strong>holy grail of sales success<\/strong>. Yet in an industry where reps have garnered a reputation for selling at all costs, they help place the customer back in the spotlight. <\/span><\/p>\n<p>When you delve deeper, it\u2019s clear to see that differences come down to small details. Personal preference will most likely decide which practise a rep chooses.<\/p>\n<p><span style=\"font-weight: 400;\">The one aspect to remember is the importance of the customer\u2019s role and putting yourself in their shoes. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve examined some of the most popular sales methodologies used in today\u2019s world of selling. This isn\u2019t a guide as much as it is a look at how they work and the importance of understanding the customer. <\/span><\/p>\n<h2><a href=\"https:\/\/www.amazon.com\/Conceptual-Selling-Robert-B-Miller\/dp\/0446389064\/ref=sr_1_2?ie=UTF8&amp;qid=1409002281&amp;sr=8-2&amp;keywords=conceptual+selling\" target=\"_blank\" rel=\"noopener\"><b>Conceptual Selling<\/b><\/a><\/h2>\n<img loading=\"lazy\" class=\"alignnone wp-image-762\" src=\"\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-744993.jpeg\" alt=\"Sales methodologies\" width=\"500\" height=\"500\" srcset=\"https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-744993.jpeg 3904w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-744993-150x150.jpeg 150w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-744993-300x300.jpeg 300w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-744993-768x768.jpeg 768w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-744993-1024x1024.jpeg 1024w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-744993-125x125.jpeg 125w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\n<h3><b><i>The Method <\/i><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">For Conceptual Selling to work, salespeople must listen to their buyer\u2019s needs. And, if at any point, the rep doesn\u2019t think the product is right for the prospect, they should walk away. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Founders Robert Miller and Stephen Heiman place emphasis on <strong>selling as a concept<\/strong>, rather than a goal focused on shifting a product or service. First, reps need information about the buyer\u2014who are they and what do they want from a product\/service. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Next, the customer should feel educated about how a solution alleviates their pain points. Once they are educated, the goal is to get a commitment, whether it\u2019s a follow-up meeting or a deal. <\/span><\/p>\n<h3><b><i>Conclusion<\/i><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Already we are seeing the vital role customer understanding plays in the process. Too often, reps feel that hearing the word \u201cno\u201d indicates failure. By focusing on the concept rather than the product, salespeople move away from the idea of <strong>selling at all costs<\/strong>. \u00a0Instead, the focus is on providing value to their customer. <\/span><\/p>\n<h2><a href=\"https:\/\/www.sandler.com\/our-approach\/sandler-sales-methodology\" target=\"_blank\" rel=\"noopener\"><b>Sandler Sales Methodology<\/b><\/a><\/h2>\n<img loading=\"lazy\" class=\"alignnone wp-image-765\" src=\"\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-736248.jpeg\" alt=\"Sales methodologies\" width=\"500\" height=\"500\" srcset=\"https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-736248.jpeg 3904w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-736248-150x150.jpeg 150w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-736248-300x300.jpeg 300w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-736248-768x768.jpeg 768w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-736248-1024x1024.jpeg 1024w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-736248-125x125.jpeg 125w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\n<h3><b><i>The Method<\/i><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">For Sandler Sales to work, the seller can <strong>never stop analyzing the process of a sale<\/strong>\u2014at every stage of the pipeline. Deals are often lengthy procedures and can take between 6-9 months, which means a hefty amount of evaluation takes place.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When a customer asks a question, reps should respond with a question of their own. On the surface, such a route might seem like tricking the customer. In reality, it\u2019s trying to establish their core needs by finding out more about them and their setup. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s a slightly left-field take on the more traditional \u201c<strong>convince the prospect to make a purchase<\/strong>\u201d route. The focus is on both parties having an equal interest in a product or service. A rep should always clarify the needs of the prospect. Never assume. <\/span><\/p>\n<h3><b><i>Conclusion<\/i><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Sandler Sales method avoids \u201cmutual mystification\u201d, which is where one or both parties expect a <a href=\"\/blog\/how-to-win-at-cold-calling\/\" target=\"_blank\" rel=\"noopener\">call<\/a> or meeting to go one way. Only to find out it heads in an entirely different direction. The best way to counteract such a scenario, according to Sandler Sales, is by asking counter questions to garner a better understanding of a prospects\u2019 needs. <\/span><\/p>\n<h2><a href=\"https:\/\/www.amazon.com\/Challenger-Sale-Control-Customer-Conversation\/dp\/1591844355\/ref=sr_1_1?ie=UTF8&amp;qid=1409002449&amp;sr=8-1&amp;keywords=the+challenger+sale\" target=\"_blank\" rel=\"noopener\"><b>The Challenger Sale<\/b><\/a><\/h2>\n<img loading=\"lazy\" class=\"alignnone wp-image-761\" src=\"\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-747936.jpeg\" alt=\"Sales methodologies\" width=\"500\" height=\"464\" srcset=\"https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-747936.jpeg 3899w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-747936-300x278.jpeg 300w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-747936-768x712.jpeg 768w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-747936-1024x950.jpeg 1024w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\n<h3><strong>The Method<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Every salesperson fits into one of five personas. At least they do accord the Challenger Sale from Matthew Dixon and Brent Adamson. Those five personas are Relationship Builders, Hard Workers, Lone Wolves, Reactive Problem Solvers, and Challengers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Of five personality traits, the Challenger is the most common. It makes up <strong>40 percent of top-performing reps according<\/strong> to Dixon and Adamson\u2019s research. The Challenger always looks at the bigger picture.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What is the bigger picture? Challengers don\u2019t emphasize the core product. Instead, they detail a customer\u2019s business and find ways to teach them something new about how their company can make a more significant impact in its industry. <\/span><\/p>\n<h3><b><i>Conclusion<\/i><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Challenger Sales focus on the rep teaching insight into their prospect, tailoring a product or service to fit their needs and taking control of the whole process. They can only do this if they gain a deep understanding of their prospects\u2019 business. And to do that, they need to listen. <\/span><\/p>\n<h2><a href=\"https:\/\/www.amazon.com\/CustomerCentric-Selling-Second-Michael-Bosworth\/dp\/0071637087\/ref=sr_1_sc_1?ie=UTF8&amp;qid=1409002506&amp;sr=8-1-spell&amp;keywords=customercentric+sellng\" target=\"_blank\" rel=\"noopener\"><b>CustomerCentric Selling<\/b><\/a><\/h2>\n<img loading=\"lazy\" class=\"alignnone wp-image-764\" src=\"\/blog\/wp-content\/uploads\/2018\/03\/avatar-2191932_1920.png\" alt=\"Sales methodologies\" width=\"500\" height=\"281\" srcset=\"https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/avatar-2191932_1920.png 1920w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/avatar-2191932_1920-300x169.png 300w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/avatar-2191932_1920-768x432.png 768w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/avatar-2191932_1920-1024x576.png 1024w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\n<p><span style=\"font-weight: 400;\">Many people &#8211; including sales reps &#8211; believe their job is to convince someone to buy what they\u2019re selling. CustomerCentric selling flips that ideal and firmly places the customer\u2019s needs at the heart of the <a href=\"\/blog\/how-to-optimize-your-sales-process\/\" target=\"_blank\" rel=\"noopener\">process<\/a>. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s perhaps the most <strong>transparent sales methodology<\/strong> when it comes to listening to the customers. \u00a0With CustomerCentric selling, reps are viewed as consultants. They encourage prospects by asking about their needs, rather than providing them with a set of options. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Customers aren\u2019t bothered by a rep\u2019s personal needs or targets; they worry about their problems and needs. The idea is to speak about \u201cyou\u201d and \u201cyour\u201d when talking to a customer, rather than \u201cme\u201d and \u201cour\u201d. <\/span><\/p>\n<h3><b><i>Conclusion<\/i><\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The method works best when focusing on the buyer\u2019s timeline instead of the seller\u2019s. Rather than concentrating on persuading the buyer to make a purchase, the onus should be on empowering them to feel like the product will solve one of their needs. <\/span><\/p>\n<h2><a href=\"https:\/\/www.amazon.com\/SNAP-Selling-Business-Frazzled-Customers\/dp\/1591844703\/ref=sr_1_1?ie=UTF8&amp;qid=1409002308&amp;sr=8-1&amp;keywords=snap+selling\" target=\"_blank\" rel=\"noopener\"><b>SNAP Selling<\/b><\/a><\/h2>\n<img loading=\"lazy\" class=\"alignnone wp-image-766\" src=\"\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-614819.jpeg\" alt=\"Sales methodologies\" width=\"500\" height=\"500\" srcset=\"https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-614819.jpeg 2048w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-614819-150x150.jpeg 150w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-614819-300x300.jpeg 300w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-614819-768x768.jpeg 768w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-614819-1024x1024.jpeg 1024w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-614819-125x125.jpeg 125w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\n<h3><em><strong>The Method<\/strong><\/em><\/h3>\n<p><span style=\"font-weight: 400;\">Everyone always seems busy. While technology has provided many benefits; it\u2019s also given us an excuse to be wholly preoccupied. In a world where no one has any time, how do you even begin to think about reaching out to a prospect and sell a product they don\u2019t know exists? \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Customers don\u2019t have the time to think about the worth of you\u2019re offering, or how they\u2019re going to implement it in their setup. Enter SNAP selling, a sales methodology aimed at the modern-day buyer. SNAP stands for: Keep it <\/span><b>Simple<\/b><span style=\"font-weight: 400;\">, be <\/span><b>iNvaluable<\/b><span style=\"font-weight: 400;\">, alway <\/span><b>Align, <\/b><span style=\"font-weight: 400;\">and raise <\/span><b>Priorities<\/b><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Reps use the SNAP methodology to quickly answer any concerns a customer has in a way that makes the buyer think they\u2019ve come to a definite conclusion without any input. Again, the focus is very much on making the customer the driving force. <\/span><\/p>\n<h3><em><b>Conclusion<\/b><\/em><\/h3>\n<p><span style=\"font-weight: 400;\">On the surface, the idea of convincing a rep to buy something without knowing you are doing so sounds manipulative. If done correctly, it\u2019s merely smart selling. The key to successfully using SNAP is to genuinely believe the product is a great fit for the prospect and find a solution that improves their current setup. <\/span><\/p>\n<h2><a href=\"https:\/\/www.amazon.com\/ValueSelling-Driving-Sales-Conversation-Time\/dp\/0976999404\" target=\"_blank\" rel=\"noopener\"><b>Value Selling<\/b><\/a><\/h2>\n<img loading=\"lazy\" class=\"alignnone wp-image-767\" src=\"\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-604573.png\" alt=\"Sales methodologies\" width=\"500\" height=\"500\" srcset=\"https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-604573.png 3904w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-604573-150x150.png 150w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-604573-300x300.png 300w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-604573-768x768.png 768w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-604573-1024x1024.png 1024w, https:\/\/www.nocrm.io\/blog\/wp-content\/uploads\/2018\/03\/pexels-photo-604573-125x125.png 125w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\n<h3><strong><em>The Method<\/em><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Value Selling details a map of the customer process and allows reps to make better decisions on who is most likely to buy. They need to qualify the prospect by learning as much about them as possible so they can decide whether they are worth pursuing. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You are encouraged to build a process for each sale, rather than customizing deals. This helps reps improve their overall selling skills. The idea is to <strong>create a plan that works for both the buyer<\/strong> <strong>and the seller<\/strong> with complete transparency along the way. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Instead of focusing on the product or service, the idea is that buyers will be more inclined to buy if they see the actual value. Like many other sales methodologies, it&#8217;s essential to understand their core needs to create a feeling of true value. <\/span><\/p>\n<h3><em><b>Conclusion<\/b><\/em><\/h3>\n<p><span style=\"font-weight: 400;\">Using the Value Selling methodology requires asking documented questions to understand the prospects\u2019 needs and mapping out a plan of action to close the deal. The chances of conversion increased if a rep can show the true value of the product to the buyer\u2019s company. \u00a0<\/span><\/p>\n<h2><b>The Right Sales Methodologies<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It might sound obvious to keep drilling home the point about centralizing the customer in the process. But some reps still place themselves or the product at the forefront of a deal. A product or service is only as good as the person\u2019s it\u2019s being sold to. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">These sales methodologies have become famous because they work. Whether you are a sales manager wanting to implement a structure for your team, or a salesperson looking for inspiration, these methods can help you decide on the best route.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s important, however, not to get carried away with the method as the be-all and end-all. The most important focus will always be on the customer and providing value. \u00a0Before choosing an approach, examine your target audience and see which one you feel fits best. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are no set rules, and you can even combine some methodologies if you feel the fit is right for your would-be clients. Use these sales methodologies to help convert deals and craft a <a href=\"\/academy\/how-to-set-up-a-consistent-sales-process\" target=\"_blank\" rel=\"noopener\">sales process<\/a> that works for you. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">But most importantly, take the time to <strong>listen to your client<\/strong> and appreciate their needs.<\/span><\/p>\n<h3><em>Related Reading<\/em><\/h3>\n<p><a href=\"\/blog\/are-you-prepared-for-your-salespeople-leaving\/\" target=\"_blank\" rel=\"noopener\">Are you Prepared for your Sales Reps Leaving?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The saying \u201cthere\u2019s a method to the madness\u201d fits well with the sales industry. At times, it can lend itself to an element of chaos. But selling is an art, and all art forms have a method behind them. Enter sales methodologies.\u00a0 Many sales techniques have skyrocketed in popularity over the years. From best-selling books&#8230;<\/p>\n","protected":false},"author":6,"featured_media":759,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[5365],"tags":[11,1386],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.2 (Yoast SEO v19.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Heart of Sales Methodologies | noCRM.io, Lead Management Software<\/title>\n<meta name=\"description\" content=\"We look at the different sales methodologies, how they work and the one common denominator in each process: The customer.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.nocrm.io\/blog\/heart-sales-methodologies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The 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