Properly onboard your team
For a successful rollout and a happy efficient sales team, in this article, we go over the important points that will allow you to optimize the implementation of noCRM to your teams and to maximize adoption and use.
Setting up a new digital solution within your company involves paying particular attention to change management.
The goal here is to give you a best practice guide as well as communication elements (email or document template) that will allow you to make this change WITH your team as smoothly as possible.
In addition to setting up your account by following our guidelines here, it is important to communicate well with your team.
Here are the essential communication elements that we have identified and will cover in this article:
AND, 2 email templates to help you in this process:
Notify the team and explain the process
Launching a new solution can be scary, so communication is essential to avoid unpleasant surprises and misunderstandings.
You can announce and explain the choice of the solution in an email to your team.
It will also be important to warn them that they will receive a link in their email to activate their account.
To help you in this process, we have prepared an email template to help you communicate with your team on
- Why noCRM: what we want to achieve
- Why we chose noCRM
Important information regarding the user account and how to use it
Here is the essential information each team member needs to be aware of to maximize their usage and the benefit of the solution
- Account URL: Link → set their password and bookmark the link
- How to link your calendar
- How to synchronize your emails
- How to define its notifications
- How to use the Mobile application
We have also created a template for you to communicate the key elements concerning the daily use of noCRM for your salespeople, typically: Lead creation, sales funnel stages, activities, and tags, etc
Important links and resources to provide to your sales reps
Make sure that all team members are aware of the below resources that we make available for them :
- Support: for any questions regarding the application and its use, the noCRM teams will respond within an hour on support@youdontneedacrm.com or directly on the chat in the application
- Youtube channel and tutorials
- Help Center
- Academy
- Weekly webinars
Two email templates that you can adapt and send directly to your team.
MAIL 1 - Announcement: Here is noCRM.io : our new lead management solution
We are pleased to announce the implementation of noCRM.io for our sales team. It will allow us to optimize our sales productivity by fulfilling 3 main objectives:
Pick what makes sense for your company
- Provide you with sales productivity tools: reminder, pipeline management, collaboration features, powerful emailing
- Help you keep track of your leads more easily
- Set up a solution that is really used by the team
- Align all team members on a common and clear sales process
- Centralize prospecting information and follow-up of opportunities in a common database
- Increase the collaboration of team members via a digital sales tool
- Improve our closing rate
- Clearly structure our sales process in a tool
- Manage prospects and leads in a separate way
- Obtain reports on our actions to be able to improve them
- ....
noCRM.io is a lead management software that was chosen for its ease of implementation and use and because it provides the major advantages below :
Pick what makes sense for your company
- It is sales and action-oriented
- It minimizes data entry
- It offers a Mobile application
- Allows us to easily represent our sales process in the tool
- Provides live chat support and many online resources to optimize the way we use the solution
- It offers the possibility to integrate with our existing tools
You should have received a link to join the platform “on account URL.” or You will receive.
In the next few days, you will receive a 2nd email with explanations on how to use the platform and how to set up your account to get the most out of it.
MAIL 2 - How to use noCRM - Process and resources
Following- up on the previous announcement, this email will give you the keys to getting started with noCRM and optimizing your sales productivity.
We have taken care to set up noCRM according to our processes and we will schedule a meeting to present the key points of its uses:
Pick what makes sense for your company
- Our sales funnel and the steps
- Categories and tags to use
- Logging activities
- How to use Amounts and forecasts
- Access rights for each team member
The next step if you haven't already done it :
Pick what makes sense for your company
- Finalize your access: URL and bookmark the link in the browser
- Synchronize your email and calendar
- Manage your notifications and settings
Resources available
- Support: for any questions regarding the application and its use, the noCRM teams will respond within an hour on support@youdontneedacrm.com or directly on the chat in the application
- Youtube channel and tutorials
- Help Center
- Academy
- Weekly webinars