Help Center

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Sync your account with your calendar

Plan your daily sales activities and synchronize them with your calendar

How to connect your calendar

Head over to the Tools > Calendar section of your noCRM account (https://AccountName.nocrm.io/tools/calendar) and choose the calendar sync option according to the calendar you use.

⚠️ Calendar sync needs to be done by every user of the account. Each user can set different preferences, such as Date & Time format, the average duration of appointments, and "Delete future calendar entry when I change the lead status from Standby to anything else."

1. Outlook Calendar

To synchronize noCRM to your Outlook Calendar, you'll have to copy the iCal URL, and follow the instructions of the video below:

iCal url


2. iCal

To synchronize noCRM to your iCal, go to the Tools section of your account and follow the instructions of the video below:


3. Google Calendar

If you have a Gmail or Google Workspace account, go to the Tools > Calendar section of your account, and click on "Connect my Google account".

GoogleSync

Choose the account you wish to connect to and you're done!


4. Google Workspace (G Suite)

If your Google Workspace (G Suite) domain is connected to your noCRM account, the calendar sync will be done automatically.

⚠️ In case you do not wish to use the same Google Calendar as the one connected through Google Workspace (G Suite), you will have to revoke your Google Workspace-noCRM connection (do it from your G Suite admin account or contact us), click on the green button "G Connect to my Google account" and click on the same button under the "No" option in the pop-up window.




Troubleshooting

1. In case of an error with the Google Calendar connection

It can happen that Google updates its Calendar, and when it happens, you will need to revoke the connection between your account and your Google Calendar and connect it again.

How to proceed:

  • Go to Tools > Calendar
  • Click on "Revoke Google Access"
  • Choose the Google account you were connected to
  • Click on "Connect to my Google account"
  • Authorize noCRM.io to access your account information

All set!

2. How to see other users' calendars

In order to see other users' calendars, you will need to ask them to share their iCal URL with you so that you can add it to your own calendar: Google, Outlook, or any calendar of your choice.

3. In case you have multiple Google domains

When you have multiple Google domains amongst your team we recommend not to sync your Google Workspace account in order to get the best out of noCRM, especially when you need to assign and reassign leads, plan events for your team, etc...

Rather ask every user to sync their Google Calendars independently. To do so they need to log in to their noCRM account, go to Tools > Calendar, click on the green button ‘G Connect to my Google account’, and click on the same button under the ‘No’ when the window pops up.

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