The sales academy The Academy

Becoming a better saleperson

Table of contents

  1. 1Organizing your sales activity
    1. Our philosophy
    2. Prospects vs. Leads
    3. Prospecting Lists, Leads & Client Folders
    4. Status vs. Sales Steps
    5. Defining Key Information on Leads
    6. How to Categorize Leads, and Why It's So Important
    7. Contacts Management: How to Manage Multiple Contacts in the Same Company
    8. Admin, Team Manager & User
    9. Customizing Your Account Interface
    10. How to Develop the Right Sales Process to Close your Deals
  2. 2Organizing Your Daily Activities
    1. How to Build a Sales Process
    2. Every Morning, Know Exactly What Leads You Need to Work On
    3. Follow Up the History of Your Exchanges & Bcc Email Conversations
    4. Set Reminders and Synchronize Your Account with a Sales Calendar
    5. Sort Activities for a Better Understanding of Your Leads
    6. Extended, Compact & Pipeline Mode
    7. Create Several Pipelines to Analyse Different Sales Processes
    8. Make your Most Important Leads Stand Out
    9. Find Leads by Using Filters
    10. How to effectively prospect and qualify leads on LinkedIn
  3. 3How to Win at Cold Prospecting
    1. How to Organize your Cold Prospecting
    2. When and How to Use Propsect Lists
    3. Only Turn a Row into a Lead Once the Contact is Qualified
    4. The Importance of Using Column Names
    5. Magic Columns
  4. 4Working on the Go
    1. Mobile Sales App
    2. Using the Speech Recognition
    3. Scan your Business Cards
  5. 5Adding Leads from External Sources
    1. By E-mail
    2. From your Partners
    3. From a Contact Form
  6. 6Follow up your Business Activity - Understanding How it Works and Collaborating
    1. How to Successfully Manage a Sales Team
    2. How to Implement an Activity-Based Selling
    3. Analyzing Sales Activity by Category or by Salesperson
    4. Sales Performance Analysis: Get Total Insights
    5. Find the Leads That Have Been Pending for too Long
    6. ROI of Specific Actions, or of a Specific Month Activity
    7. Using the Activity Feed to Manage your Team
    8. Follow Activity Every Morning Thanks to the Daily Sales Activity Report via Email
    9. Exporting your Data for Reporting or Marketing Purposes
    10. Activity Based Selling: The Best Technique To Reach Your Business Goals
  7. 7Manage your Existing Customers
    1. Following up on your Won Clients
    2. How to Manage Upsells and Renewals vs Post-sales Process
  8. 8Connect to Other Apps
    1. How to Connect: Zapier, API & Direct Integration
    2. Send Notifications or Fire Actions Based on Events
    3. How to connect noCRM to your own Information System
  9. 9Rolling out noCRM in your company
    1. Framework for a successful rollout
    2. Guide to a successful onboarding of your team
  10. 10Additional Sales Resources
    1. The Sales Expert Directory
    2. All there is to know about SPIN Selling

Connect noCRM to other apps

At noCRM we believe in vertical SaaS applications. This means we think each company should be able to choose – at each step of their business – which product best matches their needs. This way, it’s the product’s job to interoperate with the internal products or external services as easily as possible.

We provide five ways of interconnecting noCRM with other applications :

  • By using our API. Documentation can be found at
  • By using Zapier, which allows you to integrate with hundreds of third party apps like Wufoo, Gmail, MailChimp, Slack, etc…
  • By using our own integrations with a limited list of privileged partners which include QuickBooks, FreshBooks, Factomos, Google Apps for Work, Corporama, Get+, etc…
  • By using the customizable iFrame inside noCRM to display information coming from your IT
  • By using our “add by email” feature to easily send leads to our system

You only have to decide which ones will better fit your needs and allow you to streamline your sales process with automation.

The API allows you to programmatically manipulate the data of your noCRM account. We’re always upgrading our API in order to allow you to integrate our solution to your information system — whether it is to add information coming from your side or to send information coming from our side.

The API is a clear and easy to use 'REST API'. It is documented and each function always comes with an example in Ruby and in the command line. As simple as it might be, you still need to have a developer to use it. We’re always adding new features to the API so you can use it in a way that matches your needs. If a function is missing in the API please contact us, tell us what goal you want to achieve, and we’ll be happy to implement it.

If you don’t have a developer, Zapier is the premier no-code solution. It allows you to send data from one application to another. For example, if you use a Wufoo form on your website, it can automatically create leads inside noCRM. To get the full benefit of the Zapier integration it is very important that you have well defined your leads' default fields in the 'Admin' section (Phone, email, address, website …), this is because Zapier will rely on it to send data from one app to another. Please check the Zapier admin section on how to set it up. To get more info you please have a look to our No-Code Academy for salespeople

There is also Zapier / noCRM documentation here:

Using our own integration is very easy and straightforward. Just go to the admin section to get more information.

The customizable iframe allows you to display information inside noCRM that comes from your own information system. It’s also a great way to display specific documents for your salespeople. Feel free to contact our support to get more info on this feature that you can activate from the admin.

Finally and as previously explained you can use the “add by email” feature to send new leads to the system.

Next read: Send Notifications or Fire Actions Based on Events